Turquoise water and seagrass from the drone
FAQ

Frequently asked questions

Answers to the questions we get most often about booking, weather and the day on board.

Booking and payment

How do I book?

On the tour page pick the date and guests in the calendar and pay online. The confirmation arrives straight away by email.

How do I pay?

By card or PayPal. You can pay in full now, or a 30% deposit online and the balance on the day of the tour.

Can I cancel?

Yes, free of charge up to 7 days before the tour date.

On the day

Where do we leave from?

Shared tours and the sunset trip leave from Trapani harbour. Private day tours can also leave from Favignana or Levanzo: you choose when you book. The day before we send you the exact location on WhatsApp.

How long is a tour?

Shared tours leave at 9:30 am and are back around 5 pm. On private tours you choose a departure between 9:30 and 11:00 am and are back by 6:30 pm. The private sunset trip runs from 6 to 8 pm.

What is included?

On day tours, on every vessel: skipper, welcome aperitivo, lunch with typical Sicilian products, fruit, alcoholic and soft drinks all day and snorkelling gear. At sunset an aperitivo with snacks and drinks. Each tour page has the details.

What should I bring?

Swimsuit, towel, sun cream, sunglasses, a hat and an ID.

Do you cater for allergies or intolerances?

Yes, on request we prepare alternative menus for allergies, intolerances and dietary needs: let us know when you book. On private tours we can also prepare a custom menu, at a supplement.

Weather and cancellation

What if the sea is rough?

We offer another date or a full refund. We decide by the evening before and message you on WhatsApp.

Does the shared tour always run?

It runs with at least 10 guests on a boat and 6 on a RIB. If that number isn’t reached we let you know and offer another experience or a full refund.

Can the route change?

Yes: the skipper chooses the coves by the wind, on the sheltered side of the islands.

Children and comfort on board

Can I bring small children?

Yes, there’s no minimum age. Children aged 0 to 1 go free, 2 to 10 pay a reduced rate on shared tours. Children’s life jackets are on board.

Is there a toilet on board?

On the boats yes. The RIBs have no toilet: stops are frequent and we spend about an hour ashore on Favignana. Every vessel has a deck shower.

Private tours and charters

How many people are on a shared tour?

Up to 16 on a boat and 12 on a RIB.

Can I choose the boat?

You choose the type, boat or RIB. We automatically assign the specific vessel that’s free on your date: Helena or Bamby for the boats, Solemar 25 or Capelli Tempest 770 for the RIBs. Route, food and service are the same.

Can I book a private tour?

Yes: a boat or a RIB just for your group, for a day or at sunset. On private day tours you choose the departure time, between 9:30 and 11:00 am, and the port: Trapani, Favignana or Levanzo. Book it from the calendar, or message us for a tailor-made charter.

Can we choose the route?

On private tours yes: you decide with the skipper in the morning, based on the wind and what you’d like to do.

Do you offer hotel transfers?

Yes, from Palermo, Castellammare del Golfo, San Vito Lo Capo and other places, quoted on request.

Can’t find the answer?

Message us on WhatsApp: we reply within the day.